Privacy Policy

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Effective Date: August 23, 2025

Zen Zone Massage Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services, in accordance with the laws of the State of Nevada, including Nevada Revised Statutes Chapter 603A.

We may collect the following types of personally identifiable information (“PII”) from you:

• Full name
• Email address
• Phone number
• Billing and appointment details
• Health-related information voluntarily shared for therapeutic purposes

We collect this information when you:

• Book an appointment
• Subscribe to our newsletter
• Contact us via our website or social media
• Participate in promotions or referral programs

We use your information to:

• Schedule and manage massage therapy appointments
• Communicate updates, promotions, and wellness tips
• Process payments securely
• Improve our services and client experience

We do not sell your personal information to third parties.

We implement reasonable security measures to protect your data, including:

• Secure socket layer (SSL) encryption
• Password-protected systems
• Limited access to client data by authorized personnel only

If a data breach occurs, we will notify affected individuals as required by Nevada law.

If you are a Nevada resident, you have the right to:

• Request access to the personal information we collect
• Opt out of the sale of your personal information (though we do not sell data)
• Request deletion of your personal information, subject to legal and operational limitations

 To exercise these rights, please contact us at: 

• www.zenzonemassagetherapy.com
• call at (775) 409-9163
• Email @ felipesegura@zenzonemassagetherapy.com

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

For questions or concerns about this Privacy Policy or your personal information, reach out to:

Zen Zone Massage Therapy Inside Kingsbury Chiropractic Stateline, NV or information provided above

At Zen Zone Massage Therapy, every session is reserved with intention and care. To honor your time and ours, we kindly ask that cancellations be made at least 12 hours in advance.

• Cancellations made less than 12 hours before the scheduled appointment may incur a fee of up to 65% of the service cost, at our discretion.
• No-call, no-show appointments will be charged 100% of the service fee.

To help reduce missed appointments and ensure smooth scheduling, we require a valid credit or debit card on file at the time of booking. Your card is securely stored and processed through encrypted, PCI-compliant systems. Charges will only be applied in accordance with this cancellation policy.

We understand that life happens. If you're running behind, Zen Zone will send a courtesy notification and follow-up phone call to confirm you're en route.

• We offer a 15-minute grace period for late arrivals.
• Please note: Sessions will end at the originally scheduled time to respect the next client’s appointment and maintain flow.
• Arrivals beyond the 15-minute window may be considered a late cancellation and subject to applicable fees.

We’re here to support you with compassion and flexibility whenever possible. If you're facing an emergency or special circumstance, please reach out directly—we’ll always do our best to accommodate with care.